Terms and Conditions
By accessing and using this website, you agree to follow terms:
Products
All our candles are handmade, so slight variations in colour, scent and finish may occur. This makes each product unique.
Pricing
All prices are listed in AUD and are subject to change without notice.
Orders
We reserve the right to refuse or cancel any order at our discretion.
Returns and Refunds
Due to the nature of our products, we do not accept returns for change of mind.
However, if your item arrives damaged or defective, please contact us within 5 days with proof and we will offer a replacement.
Use of Products
Our candles must be used safely:
- Never leave a burning candle unattended
- Keep away from children and pets
- Follow all safety instructions provided
We are not liable for misuse of our products.
Intellectual Property
All content on this website, including images and branding belongs to The Fragrant Story and cannot be used without permission.
Change to Terms
We reserve the right to update these terms at any time.
Governing Law
These terms are governed by the laws of Australia.
Contact
For any questions, contact us at: thefragrantstory@gmail.com