Terms and Conditions

By accessing and using this website, you agree to follow terms:

Products

All our candles are handmade, so slight variations in colour, scent and finish may occur. This makes each product unique.

Pricing

All prices are listed in AUD and are subject to change without notice.

Orders

We reserve the right to refuse or cancel any order at our discretion.

Returns and Refunds

Due to the nature of our products, we do not accept returns for change of mind.

However, if your item arrives damaged or defective, please contact us within 5 days with proof and we will offer a replacement.

Use of Products

Our candles must be used safely:

  • Never leave a burning candle unattended 
  • Keep away from children and pets
  • Follow all safety instructions provided

We are not liable for misuse of our products.

Intellectual Property     

All content on this website, including images and branding belongs to The Fragrant Story and cannot be used without permission.

Change to Terms

We reserve the right to update these terms at any time.

Governing Law

These terms are governed by the laws of Australia.

Contact

For any questions, contact us at: thefragrantstory@gmail.com